LATAM GLOBAL SCHOOL is an institution of basic and secondary education, authorized and regulated by the Department of Education of the State of Florida in the United States of America, domiciled in the city of Jacksonville, Florida. It offers its academic programs through the virtual education and homeschooling modality to people worldwide, especially in Latin America, who wish to study and obtain an academic degree certified by the United States. Through this document, LATAM GLOBAL SCHOOL sets forth the terms and conditions of the service provided, which are made known and accepted by THE CONTRACT HOLDER at the time of signing the Educational services contract or making use of our platform or services.

The LGS website and programs, including mobile applications and other interactive assets through which LATAM Global School operates, are exclusive property of our institution, (referred to in these Terms and Conditions as “LATAM Global School“, “LGS” or “we” and similar words such as “us“, “our“, etc.). By accessing any part of the LGS programs, you agree to the terms and conditions described below (“these Terms and Conditions”) and any legal notices published by us about the institution (collectively, the “Governing Documents”). If you do not agree to any of these terms, you must not use the programs offered.

We may modify these Terms and Conditions at any time at our sole discretion. These Terms were last modified on January 13, 2023.

Copyright

All LATAM Global School content, including its courses, written and audiovisual materials, etc., is protected by copyright and trademark laws, in addition to other property rights. The copyright and trademark owners are LGS, its affiliates and other third party assignors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT OR DISTRIBUTE IN ANY WAY THE INSTITUTION MATERIALS, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS AND CODE. You may print and download portions of the material from the different areas solely for your personal, non-commercial use, provided you agree not to change or remove any copyright or other proprietary notices that appear on the materials, and not to share materials that you have paid for with people who have not purchased a license to that material.

You may not use data collection or extraction tools or manual processes to collect or copy any content or data at the institution related to it in a manner not authorized by LGS in writing. You may not engage in “screen mining,” “database mining,” or other practices or activities whose purpose is to obtain lists of users, portions of a database, or other lists or information, in any way or in any quantity, without authorization. You may not frame or use framing techniques to enclose any trademarks, logos, or other proprietary information (including images, text, page layout, or form) of LGS without its express written consent. You may not use any meta tags or other “hidden text” featuring the LGS name or trademarks without express written consent.

Account Terms

The following terms correspond to the use you make of the programs offered and to all accounts opened through LGS as users of the platform, institutional mail, among others:

1. If the student is a minor, they must have a representative or guardian over 18 years of age to authorize the opening of the accounts.
2. It is your responsibility to maintain the security of your account and password. We consider that all the actions that are taken from your accounts associated with LGS have been carried out by you. LATAM Global School will not be responsible for loss or damage due to non-compliance with this security obligation.

Data policy

By registering on the LATAM Global School platform, the student grants us permission to share their information with the teacher. When a student takes a class or tutoring session at LGS, we will share their username and profile with the teacher in order for them to teach those students. The teacher is obliged to respect the privacy of the student. The teacher has limited authorization to use this information only for communication related to LGS or for transactions facilitated by LGS. The teacher may not use that personal information for any other purpose, such as sending unsolicited commercial messages or unauthorized transactions. You must not add any LGS misuse of a student’s personal information without that person’s express consent. Remember that you must comply with all applicable legal rules when using the LGS platform and tools. This includes applicable privacy and data protection laws that rule the ways you may use another LATAM Global School user’s information.

Participation in a class or a tutoring session

In our institution, personalized tutoring services are not classes, as in a traditional school, but are sessions in which:

Elementary

1. Teachers will help the student to clarify any question they may have about the lesson previously read at home. 
2. The student may ask the teacher for assistance in completing the assignment of the unit in progress.
3. Tutoring sessions have a maximum time of 1 hour, which cannot be extended or changed without authorization from the school.

Middle y High School

1. Teachers will help the student to clarify any question they may have about the lesson previously read at home.
2. The student may request for extra tools and materials to carry out the assignment in progress.
3. The student may request support from the teacher for the completion of a quiz. The teacher can cancel this help if he/she sees that the student is not prepared to present said evaluation.

The tutoring sessions are given at the request of the student depending on the chosen study plan. The tutoring sessions are not an English course, for which the student must strengthen their knowledge on their own and with the support of the representative, tutor or guardian.

LGS does not teach English as a second language, but rather offers elective courses such as ESL and language training support through a platform called Starfall. These courses do not have tutoring sessions. The English language learning courses are taught through an affiliated institution called LATAM Bilingual Institute which has different costs, programs and conditions than those established at LGS.

All personalized tutoring sessions will be recorded by our institution and stored in our database for quality, support or evidence purposes, such sessions will not be published or used by our institution without the due knowledge of the CONTRACT HOLDER or legal representative of the student. It is at the discretion of the student’s legal representative or CONTRACT HOLDER whether or not they turn on the camera during the counseling session.

Publication of special activities

LGS can use the image rights of the students collected in photos and videos, during special activities, workshops, group dynamics, etc, and publish them through any of our social networks.

1. ENROLLMENT:

FIRST. – Enrollment: Enrollment should be understood as the process by which the student formalizes their link to the academic program offered by LATAM GLOBAL SCHOOL. The enrollment materializes after the fulfillment of all of the following requirements:

1. Completion of the application (ENROLLMENT ANNEX) to the chosen academic program.
2. Signature by the Student and/or Guardian (THE CONTRACT HOLDER) of the Educational services contract.
3. Payment of the cost of the purchased educational service or plan and registration.
4. Send to admissions@latamglobalschool.com in PDF format the following documents:

4.1. Student identity document.

4.2. Parents identity document.

4.3. Certificate of transcripts of the last approved course/grade

4.4. Educational services contract with its  annexes

4.5. Student photo

4.6. If the student has a disability that presents certain limitations in the learning process, THE CONTRACT HOLDER must send the document that contains the diagnosis and recommendations, made by a professional on the student’s case.

5. Verification and updating of the personal data and contact information of THE CONTRACT HOLDER in the student’s profile.
6. Completion and approval of the orientation course.

LATAM GLOBAL SCHOOL will grant a username and password with which the enrolled person will be able to enter the educational platform that serves as support for the student’s learning process.

PARAGRAPH: in order to guarantee and legalize the student’s enrollment in the chosen academic program before the Secretary of Education of the State of Florida, it is required that THE CONTRACT HOLDER delivers the documents listed in numeral 4 of this clause in a term not exceeding 60 calendar days counted from the date of signature of the Educational services contract to the correspondence address 841 Prudential Drive 12th floor, Jacksonville, FL 32207, United States.

1. ACADEMIC PROGRAMS

LATAM GLOBAL SCHOOL offers academic programs for Elementary, Middle School, High School (18 credits), High School (24 credits), Accelerated High School and Individual Credits. If the Middle and High School student takes the entire program in Spanish, the subjects/credits of English and Language Arts are exclusively in English and necessary to obtain the degree, for this reason these courses cannot be taken in another language.

The Middle and High School programs in Spanish may contain support resources such as bibliographies, audiovisuals, among others, in English, these resources are optional, and are not necessary for understanding or solving course evaluations in Spanish.

Given the above distinction, we present the following:

SECOND. – ELEMENTARY: is the academic program for students enrolled in educational levels from grades K to 5, and seeks to provide the necessary knowledge so that students can enter the MIDDLE SCHOOL program.

To complete the academic program, the student must take and pass a total of 36 subjects.

THIRD. – Characteristics of the program: the service provided for the ELEMENTARY academic program has the following characteristics:

1. A total number of 2 to 3 subjects are enabled simultaneously in the student’s profile. The student is free to determine the number of hours that will be dedicated periodically per month to each of the subjects, which must be organized by the student through a Pacing Guide, a mandatory deliverable document for each course.
2. Once the subject has been completed and approved, the student must report to Student Services for the activation of the next one.
3. The courses or subjects of the ELEMENTARY program are available only in English.
4. The access coordinates to various gamification and interactive learning resources for learning English and other knowledge will be provided by the school through the courses and authorized personnel.

FOURTH. – MIDDLE SCHOOL: is the academic program for students enrolled in educational levels from 6th to 8th grade, and seeks to provide the necessary knowledge so that students can enter the HIGH SCHOOL program.

The academic program is considered fully completed when the student takes and passes a total of 18 subjects, taken from the required and elective courses available for their academic formation.

FIFTH. – Characteristics of the program: the service provided for the MIDDLE SCHOOL academic program has the following characteristics:

1. One enabled subject at a time, not being possible to study two subjects at the same time.
2. If the student wishes to see extra subjects simultaneously with the enabled subject, this additional subject will have an additional cost of $197 (US dollars).
3. Once the subject has been completed and approved, the student must report to Student Services for the activation of the next one.
4. The courses or subjects are in English or Spanish and the student can choose between these two languages depending on the availability of the course within the platform.
5. A subject cannot be completed in less than 25 days, if the student finishes before the stipulated time, he/she will be evaluated by a teacher to verify that the student has achieved the knowledge and skills required by the course standards.

     If the student wishes to enter a school in the United States or another non-Spanish speaking country, it is recommended that the LGS courses be taken in English. If this is not the case, it is up to the academic institution to which the student wishes to apply whether or not to accept the subjects taken and approved by LGS

SIXTH. – HIGH SCHOOL (18 credits): is the academic program for students enrolled in academic levels between grades 9 and 12, designed to provide students with the possibility of entering a military branch or applying for a job in the United States. The academic program is considered fully completed when the student takes and passes all 18 credits, determined by the curricular plan elaborated by the Department of Education of the State of Florida in the United States.

SEVENTH. – PROGRAM CHARACTERISTICS: the service provided for the HIGH SCHOOL academic program (18 credits) has the following characteristics:

1. One credit enabled at a time, not being possible to take two credits at the same time.
2. If the student wishes to see extra credits simultaneously with the enabled subject, this other credit will have an additional cost of $197 (US dollars).
3. Once the credit has been completed and approved, the student must report to Student Services for the activation of the next one.
4. The credits are in English or Spanish and the student can choose between these two languages depending on the availability of the credit within the platform.
5. A credit cannot be completed in less than 25 days, if the student finishes before the stipulated time, he/she will be evaluated by a teacher to verify that the student has achieved the knowledge and skills required by the course standards.

At the end of the program the student will receive a high school completion diploma that can be used to enter a military branch, opt for a job or apply to a university in Latin America. If the student wishes to enter a university in the United States, he/she must take and pass the 18-credit program, which credits must be taken in English. Otherwise, the university will request further documentation such as the TOEFL test or others that are not provided by our institution.

If the student withdraws from LGS before completing the 18 credits and wishes to enter a school in the United States or another non-Spanish speaking country, it is recommended that the LGS courses be taken in English. If this is not the case, it is up to the academic institution to which the student will apply whether or not to accept the courses taken and approved by LGS.

EIGHTH. – HIGH SCHOOL (24 credits): is the academic program for students enrolled between grades 9 to 12. The academic program is considered fully completed when the student takes and passes all 24 credits, determined by the Department of Education of the State of Florida in the United States.

NINTH. – PROGRAM CHARACTERISTICS: the service provided for the HIGH SCHOOL academic program (24 credits) has the following characteristics:

1. One credit enabled at a time, not being possible to take two credits at the same time.
2. If the student wishes to see extra credits simultaneously with the enabled credit, this other credit will have an additional cost of $197 (US dollars).
3. Once the credit has been completed and approved, the student must report to Student Services for the activation of the next one.
4. The credits are in English or Spanish and the student can choose between these two languages depending on the availability of the course within the platform.
5. Anyone over 14 years of age may opt for the program.
6. A credit cannot be completed in less than 25 days, if the student finishes before the stipulated time, he/she will be evaluated by a teacher to verify that the student has achieved the knowledge and skills required by the course standards.

At the end of the program, the student will receive a high school diploma that can be used to enter a military branch, opt for a job or apply to a university in Latin America (depending on the requirements of the country) or the United States. If the student wishes to enter higher education in the United States, he/she must take the credits in English. Otherwise, the university will request more documentation such as the TOEFL test or others that are not delivered by our institution.

If the student withdraws from LGS before completing the 24 credits and wishes to enter a school in the United States or another non-Spanish speaking country, it is recommended that the LGS courses be taken in English. If this is not the case, it is up to the academic institution to which the student will apply whether or not to accept the courses taken and approved by LGS.

TENTH. – ACCELERATED HIGH SCHOOL: is the academic program for students enrolled in grades 9 to 12, designed to provide students with the opportunity to enter a military branch or apply for a job. The academic program is considered fully completed when the student takes and passes all 18 credits, determined by the curricular plan of the Department of Education of the State of Florida in the United States.

ELEVENTH. – CHARACTERISTICS OF THE PROGRAM: the service provided for the ACCELERATED HIGH SCHOOL academic program has the following characteristics:

1. The credits will be activated in pairs, and it is not possible to take more than three credits at the same time.
2. Once the credit has been completed and approved, the student must report to Student Services for the activation of the next one.
3. The credits are in Spanish.
4. Anyone over the age of 18 may opt for the program.
5. A credit cannot be completed in less than 25 days, if the student finishes before the stipulated time, he/she will be evaluated by a teacher to verify that the student has achieved the knowledge and skills required by the course standards.

At the end of the program the student will receive a High School diploma that can be used to enter a military branch, opt for a job or apply to a university in Latin America (depending on the requirements of the country).

TWELFTH. – INDIVIDUAL CREDIT: is the academic program for students who need to take and pass a specific credit to validate it in an institution. The credit is considered fully completed when the student takes all the academic content and passes with a grade higher than D.

THIRTEENTH. – PROGRAM CHARACTERISTICS: the service provided for the INDIVIDUAL CREDIT academic program has the following characteristics:

1. The credits requested and paid by the student will be activated.
2. Once the credit is completed and approved, the student must report to Student Services for verification or certification.
3. The credits are in English or Spanish and the student can choose between these two languages depending on the availability of the course within the platform.
4. Anyone over 14 years of age may opt for the program.
5. There is no time limit to finish a credit.

Upon completion and approval of the credits, the student will receive a transcript detailing the credits completed and approved with their respective grades. If the student wishes to transfer our credits to another academic institution, he/she must previously confirm if they are accepted in this institution.

FOURTEENTH – CHARACTERISTICS COMMON TO ALL ACADEMIC PROGRAMS: the academic programs of ELEMENTARY, MIDDLE SCHOOL and HIGH SCHOOL (18-24 CREDITS), ACCELERATED HIGH SCHOOL AND INDIVIDUAL CREDITS have the following common characteristics:

1. Access to the platform 24 hours a day, 7 days a week.
2. At the request of the student and depending on the plan to pay, up to a maximum of 5 hours of weekly personalized tutoring sessions is granted, said tutoring session is not cumulative and one per day is carried out with a maximum time of one hour for each student.
3. Permanent communication with the teachers and tutors of the platform through the institutional email or Gmail chat during the business hours arranged by LATAM Global School.
4. LATAM GLOBAL SCHOOL interactive applications available in the Google Play Store.
5. Students with a Demo User can use the platform to take tests and review the structure of subjects/credits. If he/she completes activities within the Demo User, these will not be valued or graded as progress in the subjects/credits in case of enrollment.

FIFTEENTH. – CREDIT VALIDATION: students who wish to enroll in some of the academic programs offered by LATAM GLOBAL SCHOOL and who have approved academic levels in institutions outside the educational system of LATAM GLOBAL SCHOOL (LGS), must submit their pre-existing academic records to the committee of evaluation and validation of credits of LATAM GLOBAL SCHOOL, who prior to the enrollment of the student will evaluate, weigh and validate the credits that will determine the academic level at which the student enters and the credits he/she needs to be take.

Given the personalized nature of the educational service of LATAM GLOBAL SCHOOL, students may request the one that suits them better, either at more advanced levels or lower than the one in which they are enrolled.

If a student enters the institution with the majority of credits approved in the High School program, in order to graduate from LGS said student must take a minimum of 6 credits to obtain the High School diploma.

If a student enters the High School program and withdraws before completing 24 credits, LGS will not approve credits homologated through our institution that come from another school.

To approve a school grade at LGS, the student must take and pass a total of 6 subjects or credits. Each grade has 4 core subjects/credits and 2 elective subjects/credits.

III. THE OPERATIONAL COMPONENT

SIXTEENTH. – SUSPENSION: the suspension or postponement of the monthly payment of any of the LATAM GLOBAL SCHOOL’s academic programs  may occur for any of the following causes:

1. For reasons of domestic calamity: THE CONTRACT HOLDER may request the student’s user to be temporarily suspended from THE PLATFORM and therefore the freezing of the monthly payment for reasons of domestic calamity. LATAM GLOBAL SCHOOL may, at its discretion, approve or not the suspension request for this concept.
2. Vacations: THE CONTRACT HOLDER may request the student user to be temporarily suspended from THE PLATFORM and therefore freeze the monthly payment by wanting to enjoy vacation time. The vacation term may not exceed 30 calendar days per year, nor may it be requested for a term of less than 15 calendar days.
3. Due to medical incapacity: THE CONTRACT HOLDER may request the temporary suspension of the student user on THE PLATFORM due to proven medical incapacity, in this case the suspension will be given for the duration of the medical incapacity. THE CONTRACT HOLDER must communicate the incapacity by email, attaching the document issued by the Health Provider Entity and signed by the treating physician. If the medical incapacity is renewed, prior notification of said renewal to LATAM GLOBAL SCHOOL, the temporary suspension will be understood to be extended for the final term of the incapacity.

Requests for temporary suspension for any of the reasons stated above should be sent to the email admissions@latamglobalschool.com

The request for vacation must be submitted to LATAM GLOBAL SCHOOL at least 5 business days in advance of the date considered as the start of the vacation. If the formal request is not sent, LGS will continue to charge the monthly payment of the purchased plan.

LATAM GLOBAL SCHOOL may suspend the service if the completion of the orientation course is not corroborated within 8 calendar days following the signing of the educational services contract by the student.

SEVENTEENTH. – CANCELLATION OF THE PROGRAM: By THE CONTRACT HOLDER:

1. You may request the cancellation of the program and the definitive withdrawal of the student from THE PLATFORM at any time via email admissions@latamglobalschool.com, where you must fill out and send the corresponding form for withdrawal from the institution. The student will not be considered withdrawn from school until the form is received.

The cancellation of the program will lead to the disabling of the student’s user code in THE PLATFORM and the institutional mail.

If the cancellation is caused before the expiration of the paid month, THE CONTRACT HOLDER may request the reimbursement of money as indicated in the NINETEENTH clause.

On behalf of LATAM GLOBAL SCHOOL:

1. The cancellation of the program by LATAM GLOBAL SCHOOL will take place when the student is expelled from the institution.

Expulsion is one of the sanctions that a student may be entitled to in the face of the omission or commission of any of the punishable behaviors contemplated in the code of good practices of LATAM GLOBAL SCHOOL.

2. For breach of the duty to provide information in the terms of the paragraph of the FIRST clause of this annex.

When the cancellation is given on the occasion of the student’s expulsion, the institution will not pay a refund of money.

3. Due to the continuous delay in payment as agreed in the Educational services contract, the student may be disabled from the platform until the corresponding payments are made.

ADMINISTRATIVE VACATIONS

EIGHTEENTH. – ADMINISTRATIVE VACATIONS: The administrative, teaching and management staff of LATAM Global School will have a break the last two weeks of December each year. During this time, the LGS staff will not be available to provide assistance to the student, however the platform will be available.

In those two weeks, students will continue to have access to the platform to read content, send activities or present quizzes.

The tutoring sessions will not be accumulated, transferred, or discounted economically during the aforementioned break time.

REFUND POLICY

NINETEENTH. – REFUND POLICY: Students who have canceled their academic program with LATAM GLOBAL SCHOOL are entitled to a refund under the following circumstances:

1. When the cancellation occurs between the first (1) and third (3) business days from the granting of the access information to THE PLATFORM and to which none of the qualifying activities has been graded, he/she will be the creditor of 80% of the amount paid minus the cost of the registration fee ($35 USD).

     The payment of the reimbursement in favor of the CONTRACT HOLDER shall be made within 15 working days after the cancellation of the academic program.

2. If the cancellation occurs after the third (3) business day from the granting of the access information to THE PLATFORM, the CONTRACT HOLDER will not be entitled to the refund of any amount for reimbursement.

CERTIFICATES

TWENTIETH. – CERTIFICATES: LATAM GLOBAL SCHOOL in the development of its activities and based on the educational process advanced by the student will have the following types of certificates:

1. Enrollment certificate: the enrollment certificate is granted to the student whose program has not been canceled as stipulated in the ELEVENTH clause of this document. The certificate will be granted in the following categories:
2. a) Actively enrolled.
3. b) Suspended enrollee.
4. Cancellation Certificate: is the certificate that is granted to students who were once enrolled and whose users have been canceled due to any of the circumstances contemplated in the ELEVENTH clause of the terms and conditions.
5. Certificate of approved credits.
6. Special certificates: those certificates that, at the request of the CONTRACT HOLDER, contain information necessary for special procedures. These certificates will always be issued based on reliable information generated in the student’s academic record.

The certificates referred to in this clause will be delivered in digital format. If the CONTRACT HOLDER wishes to receive the certificates in physical format, he/she will assume the cost of sending the physical documentation from the main headquarters of LATAM GLOBAL SCHOOL to the place of destination and the stationery arranged by the institution.

LGS is responsible for processing the delivery of documents such as diplomas, transcripts, certificates, apostilles, among others, to the physical correspondence address provided by the CONTRACT HOLDER. However, situations such as loss, delivery delay, etc., are not the responsibility of LGS since these fall directly on the mail company when the documentation is delivered to them.

No type of physical or digital certificate will be provided to a student who is in debt with the institution.

The certificates must be requested to the email admissions@latamglobalschool.com

GRADUATION REQUIREMENTS

TWENTY-FIRST. – REQUIREMENTS TO OBTAIN THE DEGREE: The student who manages to complete his/her HIGH SCHOOL academic program will receive the High School Diploma granted by LATAM GLOBAL SCHOOL and protected by the Department of Education of the State of Florida of the USA. With prior compliance of the following requirements:

1. Delivery of the physical documentation to the LATAM GLOBAL SCHOOL mailing address at 841 Prudential Dr 12th floor, Jacksonville, FL 32207, United States.
2. To be up to date with all the economic obligations of LATAM GLOBAL SCHOOL.
3. To have completed and approved all the academic load required by our institution.
4. The student must take a minimum of 6 credits with us to obtain the High School diploma.
5. Payment of the graduation rights.

TWENTY SECOND. – PROTOCOLIZATION OF THE GRADUATION: The student who obtains the degree mentioned in the previous clause will be registered in our system as a graduate, a status that is accredited with the transcript and diploma. These documents will be sent notarized, apostilled and translated from English to Spanish to the physical correspondence address provided by the CONTRACT HOLDER in the application annex.

We reserve the right to modify any of the steps described above, change and demand for documents and payment of graduation fees.

DETAIL OF PLANS AND REGISTRATION

TWENTY-THIRD – REGISTRATION: The CONTRACT HOLDER must pay a registration fee of $35 USD, which covers administrative and stationery costs. This amount is only paid once and covers the time that the student is active. If the student does not make the payment of two (2) continuous monthly payments and does not previously report the suspension of their platform for reasons described in our Educational services contract, when they resume their studies, they must pay the registration fee again.

TWENTY FOURTH – PLANS: The CONTRACT HOLDER may choose between the following plans:

– Homeschool Plan ($85 USD per month).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email.

– Cerebrito Plan ($110 USD per month).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email.
• Unlimited advice with teachers through Gmail chat (videos, audios, texts or images)
• 1 personalized one-hour tutoring session per week.*

– Genio Plan ($160 USD per month).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email.
• Unlimited advice with teachers through Gmail chat (videos, audios, texts or images)
• 3 personalized one-hour tutoring sessions per week.*

– Sabelotodo Plan ($210 USD per month).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email. .
• Unlimited advice with teachers through Gmail chat (videos, audios, texts or images)
• 5 personalized one-hour tutoring sessions per week.*

– Accelerated Program ($110 USD per month).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email.

– Individual credit ($197 USD per credit).

• Educational Platform (LMS) 24/7.
• Educational Content with Standards of the Florida Department of Education, United States.
• Legalized Documentation (Notarized and Apostilled).*
• Certificates, report cards.*
• Unlimited advice with teachers via email.

* The costs of sending physical documentation will be assumed by the student as mentioned in the twentieth clause.

* If several apostilles and translations different from English-Spanish are desired, this will incur additional costs that will be assumed by the student.

PRICE CHANGES

We reserve the right to adjust the prices for our service or the terms of the service in any way and at any time as we determine at our discretion. Unless expressly provided otherwise in these Terms, any price changes to your program or plan will be effective after notification to you by email.

Rights of LGS

LATAM Global School reserves the following rights:

• We may make changes to the LGS site and plans without previous notice or liability.
• We have the right to cancel the provision of educational services, account, payment or other affiliation with the educational program at any time and for any reason. We may change our eligibility criteria at any time. If the foregoing is prohibited by the laws of your place of residence, we revoke your right to use the platform and our study program in that jurisdiction.
• We will fully cooperate with investigations of system or network security violations at other sites, including cooperation with law enforcement authorities in the investigation of suspected criminal violations.
• We have the right to change a teacher in the program at any time, without previous notice, at our sole discretion.

The tutoring sessions offered at LGS are given directly by the teachers. LGS is not responsible for changes made in a session by the teacher.

You understand and agree that temporary suspensions of the Service may occur as normal events. You further understand and agree that we have no control over the third-party networks that you may access while using the Service and, therefore, delays and interruptions of other network transmissions are completely beyond our control.

You understand and agree that the Service is provided “AS IS” and that we assume no responsibility for punctuality, student/representative omission of information, or manipulation of information within the platform by any user ( for the latter case, sanctions may be applied by the institution).

1. RULES OF USE

RULES FOR ALL USERS

Students are expected to behave in the manner required in the Student Code of Conduct established in the handbook for parents and students, which you can request from our institution. Appropriate behavior must be shown during school hours, extracurricular activities, or any activity in which school staff members are responsible for students. As well as making a good use of the platform (LMS), institutional mail and collaborative chats.

By signing this contract and/or making use of our services, the student and representative will be accepting:

1. The terms and conditions, including the cancellation policy.
2. Use the programs and tools (platform, apps, chats, etc.) of LGS only for lawful purposes and you agree not to use them in a way that infringes the use or rights of other users.
3. Do not share LGS content with people who do not have adequate access to our platform and academic content.
4. Not engage in behavior that constitutes unauthorized or unsolicited advertising, spam, or other form of unauthorized solicitation.
5. Not upload, share, post, distribute or otherwise engage in unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, explicit content or graphic descriptions or accounts of sexual acts (including, but not limited to, sexual language of a violent or threatening nature directed at another person or group of persons) or that in any other way violates our rules or policies for behavior, discrimination, netiquette, and bullying policies set forth in the student and parents handbook.
6. Not to send viruses or other computer code, files or programs designed or intended to interrupt, damage or limit the operation of software, hardware or telecommunications equipment, or to damage or obtain unauthorized access to data or other information of third parties.
7. You will not impersonate any other person, including our administrative staff, teachers or representatives.
8. You will not use your account to breach the security of another account or to attempt to gain unauthorized access to another network or server. Not all parts of the Service may be available to you or other authorized users of the Service. You will not interfere with another person’s use and enjoyment of the Service. Users who violate systems or network security may incur criminal or civil liability.
9. Demonstrate an attitude of intellectual honesty, presenting your own work honestly and correctly. This includes properly citing research papers and essays according to the MLA format, thereby excluding yourself from engaging in plagiarism.
10. The use of the various communication tools of the institution such as: Gmail, collaborative chats, Discord, among others, are exclusively for academic use and must follow the rules and regulations established in the student and parent handbook. The creation of links using the institutional email for social gatherings, outside of the academic and without authorization, which do not comply with the rules of use, are not the responsibility of the school. LGS is not responsible for what is said, written or shared in said meetings.
11. Failure to comply with the rules of use can lead to negative consequences such as sanctions within the institution such as ISS or OSS.

SUSPENSION FOR CONTEMPT OF THE RULES OF USE

In-School Suspension (ISS)

An In-School Suspension (ISS) is a consequence that excludes students from tutoring and allows the student to reflect on their misbehavior. While suspended, students may not participate in any institution-related activities such as live lessons, Gmail chats, Esports, or any other extracurricular activities. An ISS will not be considered an absence from school, therefore, students are required to complete all pending work on their own time in order to make-up for the lost time. This time will not be discounted in the monthly payment plan for tutoring sessions, which means, the full monthly payment must be paid even if the student is not attending the tutoring sessions.

The acts that can result in an ISS are:

1. Misconduct in a tutoring session, live lesson, collaborative learning chats or any other extracurricular activities such as workshops and participation in Esports.
2. Disrespectful messages towards a member of staff that are considered serious offenses subject to formal discipline: profanity, insults, discrimination, etc.

More information on student conduct can be found in the Master LGS Policy Manual.

Out-of-School Suspension (OSS)

An out-of-school suspension is a consequence that excludes the student from using the platform and institutional email for a period of time and gives the student time to reflect on their misconduct. Admissions will suspend the platform service for the given suspension time, however, parents have to continue paying for the current month. During suspension, students may not participate in any school-related activities such as live lessons, tutoring sessions, Gmail chats, Esports, or any other extracurricular activities. Out-of-school suspensions will be considered unexcused absences and the student will be required to make up all pending work at his/her own expense.

The acts that may give rise to an OSS are:

1. Second plagiarism attempt.
2. Cyber bullying.
3. Academic dishonesty.

Disclaimer Regarding Warranties

THE LATAM GLOBAL SCHOOL CONTENT INCLUDED HERE IS PROVIDED “AS IS”. LGS DOES NOT WARRANT THAT (A) THE SERVICE AND MATERIALS WILL MEET YOUR PERSONAL REQUIREMENTS, (B) THE PLATFORM SERVICE AND THE CONTAINED MATERIALS WILL BE UNINTERRUPTED, SECURITY BREACHED OR ERROR-FREE, (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR THE MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE OR (D) THE QUALITY OF A COURSE OR ANY OTHER PRODUCT, SERVICE OR INFORMATION PURCHASED FROM US WILL MEET YOUR EXPECTATIONS OR WILL BE FREE OF ERRORS OR DEFECTS.

THE ACADEMIC SERVICE MAY CONTAIN TECHNICAL OR OTHER ERRORS, AS WELL AS TYPOGRAPHICAL ERRORS. LGS MAY MAKE CHANGES TO THE ACADEMIC SERVICE, CONTENT, FUNCTIONS, INCLUDING PRICES AND ACCESS RULES AT ANY TIME WITHOUT PRIOR NOTICE. THE INCLUDED CONTENT COULD BE OBSOLETE IN SOME CASES AND WE DO NOT COMMIT TO UPDATE IT IMMEDIATELY, BUT WILL OVER TIME ACCORDING TO THE INSTITUTION.

YOUR USE OF THE PLATFORM OR THE DOWNLOADING OR OTHER PURCHASE OF MATERIALS THROUGH LGS IS DONE AT YOUR OWN RISK, AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE OR LOSS OF DATA RESULTING FROM SUCH ACTIVITIES.

Various provisions

You agree that the educational program offered shall be deemed a passive interactive educational service based solely in Clay County, Florida in the United States and shall not give rise to personal jurisdiction over LGS, specific or general, in jurisdictions other than Florida. These Terms and Conditions, together with the other governing documents, shall be ruled by and construed in accordance with the internal laws of the State of Florida, without regard to conflicts of law rules. You agree that any legal action or proceeding between you and LGS for any purpose related to these Terms and Conditions and the other governing documents or your use of the service shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Florida.

These Terms and Conditions and the other governing documents constitute the entire agreement between you and LGS regarding the services provided by LGS. If any provision of that document is held invalid by a court of competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect. The fact that LGS does not require compliance with some provision of these Terms and Conditions or the other governing documents  shall not be construed as a waiver of any provision or right.

Communications between LGS and you will be sent and received electronically. You agree that all electronic communications between you and LGS will comply with all legal requirements that such communications be in writing.

These Terms and Conditions may be changed and/or modified at any time and the CONTRACT HOLDER who is active or on vacation at the time of the changes and/or modifications will be notified. If the CONTRACT HOLDER at that time was inactive or withdrawn from LGS, it is the responsibility of the CONTRACT HOLDER or legal representative of the student to go to our website and read carefully our Terms and Conditions available at the following link https://www.latamglobalschool.com/terminos-y-condiciones/

All rights of LATAM Global School not expressly granted herein are reserved.